Got a question about our policies? You'll find your answer here.

If you still have unanswered questions please email us or use our live chat option, we will get back to you as soon as possible.

Standard Delivery

2-4 working days £4- Free for orders over £40

Premium Delivery

1-2 working days £6

Next working day Delivery

Order before 1pm for next day delivery £11

Quick delivery

Premium and Next working day delivery is available for all UK mainland. Standard delivery also available.

Secure payments

We offer a variety of secure online payment methods to ensure our customers can access the best supplements with ease.

Quality products

Here at Boxed Off we provide the very best plant based supplements and nutrition with the environment in mind.

Inaccuracies & Omissions

We reserve the right to change any inaccuracies or omissions made on the website to pricing or product, typography or image, without prior notice. (this includes after you have submitted your order).

Limitation Of Liability

We do not guarantee or warrant that the results obtained by the use of this service will be accurate, reliable, uninterrupted, timely, secure or error free.

We can cancel the service at anytime without notice to you. Use of the website and products is at your sole risk. The service and all products delivered to you are provided without any warranties, representation or conditions of any kind. This includes express or implied all merchantable quality, fitness for purpose, durability, title and non-infringement, implied or expressed as available.

Use Restrictions

The content of the site, all information, text, images, graphics, photographs, logos, illustrations, trade names along with any audio/video clips and any trademarks other material displayed on our website is protected by copyright law.

Title to the copyright remains with Boxed Off Lifestyle Limited.

Any use of content not expressly permitted by these terms will violate copyright and other laws. None of the contents may be copied without the permission of Boxed Off Lifestyle Limited.

You can not sell, lend, lease or redistribute the services and if you breach this restriction you may be subject to damages.

Violations of these terms will result in the termination of your permission to use these contents. Any copies made must be destroyed.

Boxed Off Lifestyle Limited reserve the right to discontinue or block your use of the services, without notice, for no reason and at any time.


Any submission of personal information through the website is governed by the Privacy Policy. In the unlikely event of inconsistencies between the terms and conditions and the privacy policy the privacy policy will govern.

If you use are services the responsibility of maintaining confidentiality of any account or password details and restricting access to your computer lies with you.

You agree to be responsible for all activities under your account or password.

Boxed Off Lifestyle Limited reserves the right to terminate accounts and memberships and cancel order at it’s discretion.

Terms of Sale

You may not purchase Boxed Off products for further distribution or re-sale. You may not purchase for any other commercial or business purpose.

If re-distribution of our products is of interest to you please contact us at

We reserve the right, without obligation, to limit the sales of our products to any person. We reserve the right to limit the quantity of any products that we offer. All product pricing is subject to change at any time and without notice.

We reserve the right to refuse any order placed with us. In the event of us making any changes to an order we will notify you by email.

You agree to provide complete, current and accurate purchase information at the time of all purchases made though our website or service.

You may be governed by additional terms and conditions of your payment method.

We will fulfil your order by the shipping date set out in the order confirmation subject to your chosen shipping methods. Orders are processed between the hours of 9am-5pm, Monday to Friday.

In the unlikely event that a shipping problem arises we will notify you via email. Please ensure that all of your information is correct and current at the time the order is placed.

Accuracy of Information

Boxed Off Lifestyle Limited are not responsible if information made available on this site is not accurate. It is provided for general information only and should not be relied upon as a sole basis for making decisions without consulting proper, primary or more accurate, complete or more timely sources of information.

Any reliability of any material on this site is at your own risk.

Terms & Conditions

Need Help? Contact us at

Effective date of terms of service is 20th June 2019

Please read these terms & conditions along with our privacy policy fully prior to accessing or using and the services, features, content, all applications and products offered by Boxed Off Lifestyle Ltd. and its affiliates (including ‘we’, ‘us’, ‘our’, Boxed Off or Boxed Off Lifestyle) ( together with the site, the services ).

Boxed Off Lifestyle Ltd is a limited company, registered in England. It’s company registration number is 08536968 and it’s registered office is Boxed Off Lifestyle Ltd 5/7 New Road Radcliffe Manchester M26 1LS. The terms of service set forth the legally binding terms and conditions for your use of the site and services.

Acceptance –

In accessing or using any part of the site you are agreeing to be bound by these Terms of Service. If you do not agree to all of the terms & conditions of this agreement then you may not access the website or any of the services. If these terms of service are considered an offer, acceptance is limited to these terms.

We may also use third-party platforms to provide your service. Find more details below.


The purchase of products through the site is strictly limited to parties who can lawfully enter into and form contracts on the site in accordance with English Law.

Pricing Policy

We take great care to ensure that the details, descriptions and prices quoted on the site are correct at the time of publishing. However we will only accept orders if there are no errors in the description of the products or prices as advertised on this site.

All prices shown include VAT. All prices shown are exclusive of delivery charges.

The total cost of an order is the price of the products, including the current rate of VAT , plus the delivery charges as shown during checkout.

We do not charge your debit or credit card until we dispatch your order. Items in the cart are priced at the most recent displayed on the product page.

Shipping & Delivery Policy

Standard delivery service is available for all addresses within the UK and Channel Islands.

Premium and Next working day delivery is available for all UK mainland addresses excluding the Scottish Highlands and other parts of Scotland. In the event of adverse weather conditions your delivery may experience a delay.

Boxed Off do not delivery outside of the UK at this time.

Standard Delivery

2-4 working days £4 FREE FOR ORDERS OVER £40

Premium Delivery

1-2 working days £6

Next working day Delivery

Order before 1pm for next day delivery £11

Refund & Exchange Policy

Please be advised that all retail or online purchases of Boxed Off products must be returned to the retail location or online store from which they were purchased.

Refunds & Exchanges

In the unlikely event that you are unhappy with your Boxed Off product (and only if purchased directly from you may return your purchase, unopened and in its original condition, within 30 days of receipt for an exchange or refund.

To return an item email us at and include your original order number, name telephone number, details of products you wish to return and the reason for the return.

On receipt of your email we will provide you with an RMA (return merchandise authorisation) number and a return address.

Damaged Packaging

Please inspect all deliveries on receipt.
To report the damage to any packaging on goods received please email our customer service department.


You agree to hold harmless, indemnify and defend Boxed Off Lifestyle Ltd and all subsidiaries, affiliates, directors, employees and suppliers harmless from any claim or demand, including attorneys fee’s made by any third party due to or arising out of breach of these terms and conditions or the documents incorporate by reference.


These terms and conditions are effective unless and until terminated by either yourselves or Boxed Off Lifestyle Ltd. You may terminate these terms at anytime by notifying us or when you cease using the site.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales where Boxed Off Lifestyle Ltd is registered.


If you have any questions or concerns regarding these Terms of Use, Terms & Conditions please contact us at

Privacy Policy

Privacy Policy

Last updated: April 04, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Boxed Off, Manchester England.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: United Kingdom

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Boxed Off, accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy websitearticle.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: